Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Price

Cindy Price

October 8, 2025

5  out of  5
rating by Cindy Price
"Wonderful service, great person and professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kevin Mowery

Kevin Mowery

October 2, 2025

5  out of  5
rating by Kevin Mowery
"Sarah has always been great to us. Kim has been outstanding support to us. She fixed a very frustrating situation for us and made it look easy with no burden on us. Very happy to do business with them!"
We responded:
"Thank you for your kind words! We value your business and enjoy helping you!!"
Profile photo of Ritchie Lytton

Ritchie Lytton

September 30, 2025

5  out of  5
rating by Ritchie Lytton
"Sarah is truly like a good neighbor! She can easily be reached for any questions. Very friendly and knowledgeable"
We responded:
"Thank you so much for taking the time to give us a 5-star review!!!"
Profile photo of Valerie Hughes

Valerie Hughes

September 25, 2025

5  out of  5
rating by Valerie Hughes
"I always receive great customer service. Always polite and very helpful."
We responded:
"Thank you for your 5 star review!!"
Profile photo of Beth R

Beth R

September 22, 2025

5  out of  5
rating by Beth R
"Awesome team. Taylor got me the best deal and was honest with me about everything. So happy I went with you guys."
We responded:
"Thank you so much for your 5-star review!!! Welcome to the State Farm family!!"
Profile photo of DJ W

DJ W

September 18, 2025

1  out of  5
rating by DJ W
"I wish I could come on here and write a glowing review. After paying premiums for many, many years, and never filing one claim, when we needed them the most, they let us down in a very big way. We trusted them to have our back, and instead they turned their back on us. Disappointed doesn’t even describe it."
We responded:
"Thank you so much for your feedback as it is extremely important to us. We are sorry that you have had a less than favorable experience with our claims department with your roof. As we discussed, we are reaching out to claims to research this matter more and we will be getting back with you. We appreciate your patience!"
Profile photo of Karey Gray

Karey Gray

September 8, 2025

5  out of  5
rating by Karey Gray
"Great customer service and being able to connect quickly, and in person, is why I have stayed with State Farm for auto insurance for 33 years. Sarah and her team went above and beyond to speak to my husband and myself recently and to get several changes made to our coverage."
We responded:
"Thank you so much for taking the time to recognize how we take care of our insureds! We truly appreciate your business!!"
Profile photo of Ryan Wilkerson

Ryan Wilkerson

August 31, 2025

5  out of  5
rating by Ryan Wilkerson
"Taylor helped me with everything I needed and broke it down in simple terms and was overall very good to work with and appreciate her help so much!"
We responded:
"Thank you so much for the 5 stars! We really appreciate your support!"
Profile photo of Nathan Rice

Nathan Rice

August 29, 2025

5  out of  5
rating by Nathan Rice
"Kim was awesome! She made everything easy to understand, and is very knowledgeable. Will be recommending her to anyone and everyone!"
We responded:
"Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon! "
Profile photo of Sue Huff

Sue Huff

August 29, 2025

5  out of  5
rating by Sue Huff
"Kim is a great listener she helps me with any thing I have going on with my car insurance situation great respectful lady couldn't find anyone that I would deal with so promptly gets back to me if she can't take my call right away thank you Kim you're such a sweet lady to handle my insurance"
We responded:
"Thank you so much for your kind words regarding Kim! We are so happy to have you in the State Farm family!"
Profile photo of Marsha McCormick

Marsha McCormick

August 25, 2025

5  out of  5
rating by Marsha McCormick
"Kim is always so helpful, efficient and friendly. It's a pleasure to talk to her. I highly recommend Sarah and Kim for insurance needs!"
We responded:
"Thank you so much for your kinds words and support! We consider it an honor taking care of your family!!"
Profile photo of Tucker Hoosier

Tucker Hoosier

August 22, 2025

5  out of  5
rating by Tucker Hoosier
"Kim is awesome to deal with!!! It's nice having someone that calls and talks to you!"
We responded:
"Thank you for your kind words and the 5-star rating! We're thrilled to hear you had a positive experience and truly appreciate your support. It means a lot to our team!"
Profile photo of Lindsey Dedrick

Lindsey Dedrick

August 19, 2025

5  out of  5
rating by Lindsey Dedrick
"I’ve always used State Farm for renters insurance and am always very pleased with the service!"
We responded:
"Thank you Lindsey for taking your time to give us a 5 Star Review! We strive to exceed your expectations and I'm so glad we were able to!"
Profile photo of Edward Coe

Edward Coe

August 18, 2025

5  out of  5
rating by Edward Coe
"Taylor, who works with Sarah, went through all the details of my policy over the phone and helped me find a rate that was half of what I was paying beforehand. I'm incredibly grateful for their work to help me save money and also their understanding of the complications around driving in Appalachia (such as deer being as much of a menace as other drivers—if not more!). I feel safe and secure knowing this team has my back!"
We responded:
"We value your business and are so appreciative of your kind words!!!"
Profile photo of Samarth Swarup

Samarth Swarup

August 14, 2025

5  out of  5
rating by Samarth Swarup
"They are very helpful. Easy to reach over the phone, and will call back promptly if you leave a message. They give direct and simple answers to questions and will quickly take care of any problems."
We responded:
" Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!"
Profile photo of Jennifer Chierchia

Jennifer Chierchia

August 11, 2025

5  out of  5
rating by Jennifer Chierchia
"I had the pleasure of working with Taylor at State Farm to handle my home and auto insurance. She was wonderful and made it simple fast and easy. I would definitely recommend her for all your insurance needs."
We responded:
"Thank you so much for your 5 Star Review! We value your opinion and strive to earn your business and trust! "
Profile photo of Josh Wimmer

Josh Wimmer

August 5, 2025

5  out of  5
rating by Josh Wimmer
"I'm really happy with how quickly my questions were answered and how soon I got my car taken care of. Don't bother going through the website, so much easier with Sarah's team."
We responded:
"We strive to exceed your expectations and are so thankful for your kind words and your business!!!"
Profile photo of Bobby Davis

Bobby Davis

August 1, 2025

5  out of  5
rating by Bobby Davis
"I have been with State Farm my entire life, due to great customer service, good pricing and in the event of a car accident. They take care of you! Appreciate everything that Kim has done to to get my home insurance started."
We responded:
"Thank you so much for your review!! We so appreciate your business and look forward to helping you in the future!"
Profile photo of Connie Phillips

Connie Phillips

July 31, 2025

5  out of  5
rating by Connie Phillips
"You all are doing a wonderful job. I appreciate everything y'all do for me you are a okay with me."
We responded:
"Thank you so much for your 5 Star Review!!!"
Profile photo of Morgan Carr

Morgan Carr

July 30, 2025

5  out of  5
rating by Morgan Carr
"So helpful! I will literally never switch insurance companies, they are so compassionate and understanding! Would recommend them to anyone!"
We responded:
"You are so kind!! We value your business more than you know!"
Profile photo of Kristan Heller

Kristan Heller

July 30, 2025

5  out of  5
rating by Kristan Heller
"Sarah is an incredible Insurance agent! Always so helpful, kind and FAST! She makes the necessary tasks so easy! Love being able to turn to her and having my rising adult children being able to depend on her care.💗"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience. Your support means the world to us, and we look forward to serving you again soon!"
Profile photo of Jessie Stanfield

Jessie Stanfield

July 29, 2025

5  out of  5
rating by Jessie Stanfield
"Sarah has been very helpful with providing information during car search. Very fast response time. Had quote almost immediately once she was given information"
We responded:
"Thank you so much for your feedback! It is our goal to exceed your expectations!!"
Profile photo of Bria Clark

Bria Clark

July 18, 2025

5  out of  5
rating by Bria Clark
"Taylor was great following up with me about getting my policy set up!! She answered all my questions and was very helpful with making sure my policy was set up when I needed it."
We responded:
"Thank you so much for your business Bria! We look forward to taking care of you in the future!!"
Profile photo of Shalonda Millner

Shalonda Millner

July 14, 2025

5  out of  5
rating by Shalonda Millner
"Taylor has always been helpful and quick to help when I need her. Thanks so much!!"
We responded:
"Thank you so much for taking the time to give us a 5 Star Review!"
Profile photo of Greg Mills

Greg Mills

July 14, 2025

5  out of  5
rating by Greg Mills
"Thank you Taylor for all your help with my insurance needs and questions! Always friendly and helpful."
We responded:
"Thank you Greg! We are always here to help you!!"