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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ron Helton

Ron Helton

November 26, 2025

5  out of  5
rating by Ron Helton
"Sarah Tilson-Miano's office staff are always friendly and easy to work with. Highly recommend this office!"
We responded:
"Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future!"
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Erv Stauss

November 24, 2025

5  out of  5
rating by Erv Stauss
"Had an accident, called Sarah and she laid out the procedures I needed to take. I got an estimate and went to her office with the estimate and we contacted the claims department together. They asked some pertinent questions and issued a claim number. They were very professional, cordial and efficient. Thank you for making the process manageable."
We responded:
"Thank you for taking your time to give us a 5 Star Review! We are always here if you need us and appreciate your trust!!"
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Jessica Munro

November 20, 2025

5  out of  5
rating by Jessica Munro
"Very pleased with my choice of switching to State Farm after having Geico for 10+ years! Very helpful staff and they work with you if you need to delay your payment. Would definitely recommend!"
We responded:
"Thank you so much for your 5 Star Review!! "
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David MORRIS

November 14, 2025

5  out of  5
rating by David MORRIS
"As always had a nice call with Kim who was very helpful & professional!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mikayla Owenby

November 14, 2025

5  out of  5
rating by Mikayla Owenby
"Taylor was super helpful and friendly! I was able to get coverage super quick and easy."
We responded:
"Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience and truly appreciate your kind words. Your support means the world to us, and we look forward to serving you again soon! "
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Richard “Lil Rick” Landreth

November 12, 2025

5  out of  5
rating by Richard “Lil Rick” Landreth
"Awesome experience and they got me a way better rate on my car insurance.. I’m gonna use them for my other vehicles soon"
We responded:
"Thank you so much for your 5 Star Review!!"
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Matt Alberts

November 10, 2025

5  out of  5
rating by Matt Alberts
"Aaaa++++×"
We responded:
"Thank you so much for your 5 Star Review!!!"
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Benjamin Blackburn

November 6, 2025

5  out of  5
rating by Benjamin Blackburn
"Taylor was excellent to work with. She was able to quickly answer all of my questions and help me with claim."
We responded:
"Thank you so much for your 5 Star Review! We work really hard to meet your expectations and we value your business so much!"
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William Price

November 5, 2025

5  out of  5
rating by William Price
"I’ve had insurance with State Farm for over 40 years and for 30 years Kim has taken care of us. She is definitely the most customer oriented person I’ve ever dealt with! Highly recommend you see Kim at Sarah Tilsons"
We responded:
"Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience and truly appreciate your kind words. Your support means the world to us, and we look forward to serving you again soon!"
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Woody Altizer

November 5, 2025

5  out of  5
rating by Woody Altizer
"Kim is always very helpful , polite , kind and answers every question. Always good dealing with her . An asset to State Farm !"
We responded:
"Thank you so much for your 5 star review! Your business is very important to us and we value your opinion of us!!!"
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Sandy Viers

October 16, 2025

5  out of  5
rating by Sandy Viers
"Taylor was very knowledgeable and had my quote prepared fast. Acquiring the insurance needed for my home was a great experience."
We responded:
"Thank you so much for your kind words! We value your business and are glad we are able to help you with all of your insurance needs!"
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Emily Kay

October 14, 2025

5  out of  5
rating by Emily Kay
"Great company, with any needs available, great service and communication thank you so much for years service very nice get what u need thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy Price

October 8, 2025

5  out of  5
rating by Cindy Price
"Wonderful service, great person and professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Mowery

October 2, 2025

5  out of  5
rating by Kevin Mowery
"Sarah has always been great to us. Kim has been outstanding support to us. She fixed a very frustrating situation for us and made it look easy with no burden on us. Very happy to do business with them!"
We responded:
"Thank you for your kind words! We value your business and enjoy helping you!!"
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Ritchie Lytton

September 30, 2025

5  out of  5
rating by Ritchie Lytton
"Sarah is truly like a good neighbor! She can easily be reached for any questions. Very friendly and knowledgeable"
We responded:
"Thank you so much for taking the time to give us a 5-star review!!!"
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Valerie Hughes

September 25, 2025

5  out of  5
rating by Valerie Hughes
"I always receive great customer service. Always polite and very helpful."
We responded:
"Thank you for your 5 star review!!"
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Beth R

September 22, 2025

5  out of  5
rating by Beth R
"Awesome team. Taylor got me the best deal and was honest with me about everything. So happy I went with you guys."
We responded:
"Thank you so much for your 5-star review!!! Welcome to the State Farm family!!"
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DJ W

September 18, 2025

1  out of  5
rating by DJ W
"I wish I could come on here and write a glowing review. After paying premiums for many, many years, and never filing one claim, when we needed them the most, they let us down in a very big way. We trusted them to have our back, and instead they turned their back on us. Disappointed doesn’t even describe it."
We responded:
"Thank you so much for your feedback as it is extremely important to us. We are sorry that you have had a less than favorable experience with our claims department with your roof. As we discussed, we are reaching out to claims to research this matter more and we will be getting back with you. We appreciate your patience!"
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Karey Gray

September 8, 2025

5  out of  5
rating by Karey Gray
"Great customer service and being able to connect quickly, and in person, is why I have stayed with State Farm for auto insurance for 33 years. Sarah and her team went above and beyond to speak to my husband and myself recently and to get several changes made to our coverage."
We responded:
"Thank you so much for taking the time to recognize how we take care of our insureds! We truly appreciate your business!!"
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Ryan Wilkerson

August 31, 2025

5  out of  5
rating by Ryan Wilkerson
"Taylor helped me with everything I needed and broke it down in simple terms and was overall very good to work with and appreciate her help so much!"
We responded:
"Thank you so much for the 5 stars! We really appreciate your support!"
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Nathan Rice

August 29, 2025

5  out of  5
rating by Nathan Rice
"Kim was awesome! She made everything easy to understand, and is very knowledgeable. Will be recommending her to anyone and everyone!"
We responded:
"Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon! "
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Sue Huff

August 29, 2025

5  out of  5
rating by Sue Huff
"Kim is a great listener she helps me with any thing I have going on with my car insurance situation great respectful lady couldn't find anyone that I would deal with so promptly gets back to me if she can't take my call right away thank you Kim you're such a sweet lady to handle my insurance"
We responded:
"Thank you so much for your kind words regarding Kim! We are so happy to have you in the State Farm family!"
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Marsha McCormick

August 25, 2025

5  out of  5
rating by Marsha McCormick
"Kim is always so helpful, efficient and friendly. It's a pleasure to talk to her. I highly recommend Sarah and Kim for insurance needs!"
We responded:
"Thank you so much for your kinds words and support! We consider it an honor taking care of your family!!"
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Tucker Hoosier

August 22, 2025

5  out of  5
rating by Tucker Hoosier
"Kim is awesome to deal with!!! It's nice having someone that calls and talks to you!"
We responded:
"Thank you for your kind words and the 5-star rating! We're thrilled to hear you had a positive experience and truly appreciate your support. It means a lot to our team!"
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Lindsey Dedrick

August 19, 2025

5  out of  5
rating by Lindsey Dedrick
"I’ve always used State Farm for renters insurance and am always very pleased with the service!"
We responded:
"Thank you Lindsey for taking your time to give us a 5 Star Review! We strive to exceed your expectations and I'm so glad we were able to!"