Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melody Richards

Melody Richards

April 8, 2024

5  out of  5 rating by Melody Richards
"I was assisted with obtaining a policy today and was very satisfied with the results. The agent I spoke with was kim. She was very helpful, knowledgeable and proficient. Thank you"
Profile photo of Linda Bowman Taylor Lane

Linda Bowman Taylor Lane

April 5, 2024

4  out of  5 rating by Linda Bowman Taylor Lane
"Kimberly has been very helpful to me in many different changes that I have had with my automobile and homeowner's coverage this year. She is always great to answer my questions and to give me a quick response."
Profile photo of Dan Stewart

Dan Stewart

March 28, 2024

5  out of  5 rating by Dan Stewart
"We met Kim by chance when we needed a notary. Since our current auto policy is due to renew I asked her for a quote. She got back to me the same day. She is so friendly and helpful, I can understand by people choose her to be their agent."
Profile photo of Lisa Altizer

Lisa Altizer

March 26, 2024

5  out of  5 rating by Lisa Altizer
"Kim has been so much help with my carseat claim. Wonderful employee."
Profile photo of Tonya Nash

Tonya Nash

March 26, 2024

5  out of  5 rating by Tonya Nash
"Sarah’s office is amazing! Kim has been wonderful, helpful and is always very prompt to answer any of our questions! We highly recommend Sarah’s office to take care of all of your insurance needs!"
Profile photo of Afton Parker

Afton Parker

March 20, 2024

5  out of  5 rating by Afton Parker
"Kimberly responded to an after-hours email early the next morning to provide a document I requested on short notice. When I neglectfully called the office without first checking my email, Kimberly responded with graciousness and professionalism. We have held our policies with this State Farm agency for many years due to their exemplary customer service record. Kimberly is one of the reasons we will continue to trust this agency."
Profile photo of Josh Slusser

Josh Slusser

March 19, 2024

5  out of  5 rating by Josh Slusser
"The experience with everyone in the office has been great! I've had all questions answered, and there have been a lot. I couldn't ask for much more from the team from your office. Thanks for everything so far!"
Profile photo of Michael Maier

Michael Maier

March 19, 2024

5  out of  5 rating by Michael Maier
"Whenever you call the office the staff is extremely helpful and kind in helping me with my insurance needs!"
Profile photo of Bryce Alley

Bryce Alley

March 17, 2024

5  out of  5 rating by Bryce Alley
"Kim did a great job! She was able to answer all of my questions and was very nice"
Profile photo of Michael Coalson

Michael Coalson

March 11, 2024

5  out of  5 rating by Michael Coalson
"Taylor was very helpful and quick to respond to any questions that I had. I would highly recommend this business to anyone in the market for auto/home owners insurance."
Profile photo of Richard Harless

Richard Harless

March 4, 2024

5  out of  5 rating by Richard Harless
"Yes my experience with State Farm agency was excellent and Taylor Piper was quick on getting my info and getting me insured cheaper than my previous insurance company Progressive"
Profile photo of Melissa Bolling

Melissa Bolling

February 20, 2024

5  out of  5 rating by Melissa Bolling
"My car insurance was going up so I called Satae Farm and asked for a quote. I was shocked to find out that it was half as much as I was paying so I switched!. So happy I made the call and the agent was very nice and quick getting my quote and switching my insurance."
Profile photo of christian Kira ubaldo

christian Kira ubaldo

February 13, 2024

5  out of  5 rating by christian Kira ubaldo
"Fast, Reliable and Convenient. Taylor was very kind, polite and understanding. My inquiries were answered with a positive attitude and she gave me the best options."
Profile photo of Kyle Arnold

Kyle Arnold

February 5, 2024

5  out of  5 rating by Kyle Arnold
"I switched from another insurance company. Taylor did an amazing job making sure my new policy covered everything I needed and at a much cheaper rate to fit into my budget. Taylor was very efficient and knowledgeable and got everything done a lot faster than I had expected."
Profile photo of Patricia Handley

Patricia Handley

January 29, 2024

5  out of  5 rating by Patricia Handley
"quick, friendly service that saved me a lot of money!"
Profile photo of Kimberly Sayers

Kimberly Sayers

January 23, 2024

5  out of  5 rating by Kimberly Sayers
"Kim goes over and beyond to help out with your problems"
Profile photo of Christy Mackie

Christy Mackie

January 17, 2024

5  out of  5 rating by Christy Mackie
"Sarah and Kimberly have been knowledgeable, helpful and friendly ever since I first contacted them. I know I’m in good hands!"
Profile photo of Kenny Bratton

Kenny Bratton

January 12, 2024

5  out of  5 rating by Kenny Bratton
"Kim is very knowledgeable, helpful and always cheerful when I come in."
Profile photo of Ben Trice

Ben Trice

January 12, 2024

5  out of  5 rating by Ben Trice
"Sarah has always been very helpful and Kim makes everything run smoothly when we have had changes or issues. Great Agent!"
Profile photo of Kelly McCoy

Kelly McCoy

January 10, 2024

5  out of  5 rating by Kelly McCoy
"I never write reviews but am compelled to share my top rate experiences at Sarah Tilson-Miano State Farm. Sarah and Kim have been so helpful and kind after the death of my father. Kim has assisted with several complicated situations. She has answered every question, researches issues and gets back to me right away. She is patient, kind and understanding. I highly recommend."
Profile photo of Freddie Gravley

Freddie Gravley

January 4, 2024

5  out of  5 rating by Freddie Gravley
"Kin is always pleasant and does her job professional. Great people."
Profile photo of ronnie ryan

ronnie ryan

January 3, 2024

5  out of  5 rating by ronnie ryan
"Kim is always very friendly, helpful, and knowledgeable."
Profile photo of Barbara Hamon

Barbara Hamon

January 2, 2024

5  out of  5 rating by Barbara Hamon
"The staff are very friendly and helped me that day to get the insurance I needed for renters insurance. I've had auto insurance with them for about 5-6 years,"
Profile photo of Robbie Patton

Robbie Patton

December 24, 2023

5  out of  5 rating by Robbie Patton
"I called the office concerned about my car insurance bill being so high. Taylor Piper listened to my concerns and worked diligently to get me great coverage at a reasonable price. She went over and above what I expected. Thank you so much Taylor and State Farm!"
Profile photo of Aaron mcpeak jr.

Aaron mcpeak jr.

December 14, 2023

5  out of  5 rating by Aaron mcpeak jr.
"Every time I go into the State Farm Office In Fairlawn ( Sarah Tilson - Miano ) it’s like Family … Good People !!!! Today Kimberly Owen's was Awesome .. big smile - very professional but kind & very pleasant !! She took care of my Insurance needs quickly & She even gave me some 2024 Calendars !!! Sarah has a great Staff & I Thank them all for their hard work & kindness!! Merry Christmas to Sarah and her staff & their families!! And Kimberly Owens for making my day better today !! 12-14-2023 Veteran Disabled A.J. McPeak Jr 🙏🙏🙌🙌🇺🇸🪖"