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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cora Holdren

June 1, 2026

5  out of  5
rating by Cora Holdren
"Kim is such a great help. She is always gentle and kind and works hard to help each and every person individually. Thank you Kim!"
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Amanda Jakupczyk

May 30, 2026

5  out of  5
rating by Amanda Jakupczyk
"Kim is an absolute wonderful agent and so helpful as well as quick to respond to questions and needs. I needed to add homeowners insurance and she made it so easy"
We responded:
"Thank you so much for your 5 Star Review! I'm so glad we exceeded your expectations! We are always here if you need anything!"
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Roger Keyes

May 20, 2026

5  out of  5
rating by Roger Keyes
"Always promt, courteous service, answers to questions and available to help - Thank You! R. Keyes"
We responded:
"Thank you so much for your 5 Star Review!!! We are always here if you need us!"
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Todd Jones

May 19, 2026

5  out of  5
rating by Todd Jones
"Working with Kimberly Owen’s for homeowner's insurance was a fantastic experience. I find that I am usually skeptical about what the insurance actually covers when I take out a policy. Kimberly was patient with my wife and I and she answered all of our questions. I have been a customer of State Farm for many years and I plan to be for many more years to come. Thanks Kimberly!!"
We responded:
"Thank you so much for your kind review! We’re truly happy to hear that your experience with us was great! We also appreciate your long-time loyalty to State Farm—thank you for choosing us and for the trust you’ve placed over the years. If you ever have any questions, we’re always here to help. Thanks again!"
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Chuck Foley

April 22, 2026

5  out of  5
rating by Chuck Foley
"Everyone was very helpful and nice. I will recommend them to everyone I know."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that everyone was helpful and kind, and we truly appreciate you recommending us to others. If you ever need anything in the future, we’ll be here to help."
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sara Quinn

April 11, 2026

5  out of  5
rating by sara Quinn
"Kim did and got job and got me a way better price than what I was paying! Highly recommend"
We responded:
"Thank you so much for the wonderful review! We’re thrilled Kim could help you land the job and secure a better price than you were paying before. We truly appreciate your recommendation!"
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Michael Cox

March 30, 2026

5  out of  5
rating by Michael Cox
"Been with them 30 plus years always excellent service, very helpful, and very pleasant. Highly recommend"
We responded:
"Thank you so much for your 5 star review and your business!!"
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Shenna Viers

March 26, 2026

5  out of  5
rating by Shenna Viers
"I called to get a quote yesterday and it was in my email within 30 minutes and way way way better than what I had received from another insurance place. Kim done an amazing job and had everything ready by this evening. Great experience and terrific job Kim!"
We responded:
"Thank you so much for recognizing Kim and what she does! We are so happy to have you join our family!!"
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Tracie Stout

March 26, 2026

5  out of  5
rating by Tracie Stout
"Thank you Kim for helping send renewal information to finance company. Very nice and professional."
We responded:
"Thank you so much for your review and business!! We appreciate you!"
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Josh Shortridge

March 16, 2026

5  out of  5
rating by Josh Shortridge
"Sarah has been so wonderful and always helps me out. Honestly she makes it so easy to be with State Farm it’s nice to have someone you can contact if you need something done and can trust to get it done!"
We responded:
"Thank you so much for your 5 Star Review!!"
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Emmett webb

March 16, 2026

5  out of  5
rating by Emmett webb
"They are always so help and nice I sure appreciate all they have done for me"
We responded:
"We appreciate your taking the time to give us a 5 Star Review and we value your business!"
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Kim Holmes

March 9, 2026

5  out of  5
rating by Kim Holmes
"Kim is awesome!!"
We responded:
"Thank you so much for your kind words regarding Kim!! We value your opinion of us and strive to exceed your expectations!!"
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CJ V

March 2, 2026

5  out of  5
rating by CJ V
"This has been my agent for 20+ years and have always given great service to my accounts. Kim is professional, knowledgeable, efficient, and fast with followups. Combined with a sense of humor, what more could you could ask for."
We responded:
"Kim is great at what she does and I'm so glad you agree! Thank you for your business and loyalty!!"
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John Martin

March 2, 2026

5  out of  5
rating by John Martin
"Agent was very polite and explained everything in detail. Very personable. Enjoyed my time with her."
We responded:
"Thank you so much for your feedback! We strive to exceed your expectations and I am so glad we were able to help you!"
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Candace Segall

February 26, 2026

5  out of  5
rating by Candace Segall
"I had a wonderful experience with the Sarah Tilson Miano Agency, and I can’t recommend them highly enough. Kim was fantastic to work with. She was kind, patient, and incredibly thorough, taking the time to really listen and make sure everything was explained clearly. She set clear expectations, followed through exactly as promised, and made the entire process feel easy and stress-free. You could genuinely hear the care in her voice, which makes such a difference. The level of service speaks volumes about the agency Sarah has built. Sarah’s leadership is evident in how responsive, professional, and client-focused the entire team is. It’s clear this agency values relationships, not just policies. If you’re looking for an insurance agency that truly puts its clients first, I highly recommend the Sarah Tilson Miano Agency — and especially Kim. You’ll be in excellent hands."
We responded:
" Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had such a great experience with us. Your support means the world, and we can’t wait to welcome you back again soon! "
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Robin Stassin

February 25, 2026

5  out of  5
rating by Robin Stassin
"The office staff is very friendly, courteous, helped me eith sll my needs,"
We responded:
"Thank you so much for taking time to recognize what we do! Thank you also for your 5 Star Review!"
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Michael Davis

February 25, 2026

5  out of  5
rating by Michael Davis
"Kim was incredibly helpful and made the process very easy. I have a very busy schedule and she made herself available at my convenience. Highly recommend Kim if you are interested in life insurance."
We responded:
"Thank you so much for your 5 Star Review! We strive to exceed your expectations and are so glad you are part of our State Farm family!"
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Susan Winslow

February 20, 2026

5  out of  5
rating by Susan Winslow
"Spoke with Kim about obtaining auto insurance for my son in Virginia. She was extremely helpful in determining when the best time would be to apply. He has tickets that will come off his record after 3 years, so we will be following up in March to determine what the cost will be. Kim was very enjoyable to talk with and I look forward to speaking to her again next month. Sincerely, Susan Winslow"
We responded:
"Thank you so much for your 5 star review! We are looking forward to helping you in March and getting your son taken care of!"
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Ellen Greene

January 27, 2026

5  out of  5
rating by Ellen Greene
"After being with another company for many years and staying there even though premiums continued to rise, I finally decided to shop around. From the first time we spoke on the phone I knew Taylor and I would have a great working relationship. She patiently answered a ton of questions, and allowed me time to mull over the choices that come with insurance. 5 stars for sure! Thanks for making a tedious process more fun!"
We responded:
"Thank you for taking the time to give us a 5 Star Review!! Welcome to the State Farm family!"
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Lindsay Myers

January 26, 2026

5  out of  5
rating by Lindsay Myers
"Sarah and her team are kind, easy to work with, and very good at their jobs! Would highly recommend!"
We responded:
"Thank you so much for your 5 Star Review!!"
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Jennifer Chierchia

January 7, 2026

5  out of  5
rating by Jennifer Chierchia
"I have been with State Farm to handle my home and auto insurance for several months now. My insurance agent Taylor is absolutely wonderful and I would definitely recommend her for all your insurance needs."
We responded:
"Thank you so much for your 5 Star Review! We value your opinion and strive to earn your business and trust! "
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head0927

December 18, 2025

5  out of  5
rating by head0927
"Called to get a quick round about quote on a vehicle and Kim helped me in less than 2 minutes literally. Been with Sarahs office for almost 20 years always great for me. Thanks"
We responded:
"Thank you so much for taking the time to give us a 5 Star Review!!!"
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Chasidi lee Graham

December 10, 2025

5  out of  5
rating by Chasidi lee Graham
"I called to add full coverage to a vehicle and received several quote options within 30 mins text. I had full coverage on that vehicle within 1 hour of contacting them. Very pleased with them!"
We responded:
"Thank you so much for your 5 star review!!!"
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Wanda Thompson

December 2, 2025

5  out of  5
rating by Wanda Thompson
"I was very very satisfied with my service 😀"
We responded:
"Thank you so much for your 5 Star Review!"
Profile photo of Ron Helton

Ron Helton

November 26, 2025

5  out of  5
rating by Ron Helton
"Sarah Tilson-Miano's office staff are always friendly and easy to work with. Highly recommend this office!"
We responded:
"Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future!"