State Farm® Insurance Agent Sarah Tilson-Miano

"Personable, understanding"

"Kim was wonderful and very informative about the policy I was inquiring about. She was very responsive and always answered any questions I had. She is the best!"

"Very easy and fast, keep it up."

"Extremely helpful and very knowledgeable when I asked questions about policy prices and coverage! Have our house insurance with her already and soon we’ll have our car insurance there also!!"

"Sarah’s associate Kim was quick to reply to my email and gave me very helpful information."

"I called to make adjustments to my policy and Taylor was professional and efficient and getting my policy updated and providing me with all the information I needed! Excellent customer service!"

"Sarah was very helpful today and e-mailed me a copy of my auto insurance policy plus will have State Farm send me one as well Done and Done!!!"

"I had a very smooth transition to State Farm, I want to thank everyone for taking the time to explain everything to me. I look forward to many yrs together. Thank you."

"Kim is so kind and has excellent customer service!"

"I have always had good responsive service from this office. Today was no exception, as Kim Owens took the time to walk me through some questions I had in deciding whether to pursue a claim."

"Sarah's office did a great job securing renter's insurance for my daughter attending Virginia Tech. We live in Texas so it was great having someone there in VA taking good care of us!"

"I’ve worked with Kim on a couple of updates for my insurance needs. She is friendly, highly supportive and professional. Her knowledge and experience are an asset in achieving one’s insurance goals."

"I met with Kim. She was personable, professional and informed. She answered all my questions and was a great agent to work with. I bought two policies from her."

"I recently switched to State Farm from another insurance company. Kim was extremely helpful in taking care of or instructing me on what needed to be done. Her assistance made this a simple process. They provide excellent customer service, I get a quick response from any questions I have. I recommend Sarah and Kim with State Farm to anyone looking for a new insurance company."

"Sarah has always been great to us. I recently had to get a quotation and Kim provided a written quote in less than 30 minutes! Very happy to do business with them!"

"Kim did a great job responding to my request!"

"Sarah, Kim, and Taylor are always friendly, helpful, and knowledgeable! I've never felt like I'm with a giant company. They truly are good neighbors!"

"Sarah and Kim are great to work with and always take care of whatever I have going on. I have been with State Farm for 47 years and wouldn’t change a thing."

"Taylor is always smiling and ready to help any way she can!"

"She was very helpful and under stood mi needs on the phone and in the office"

"Prompt and courteous"

"Kim Owens with State Farm has been absolutely amazing. We came to her in need of help and she went above and beyond to make a bad situation have a great outcome. Her customer service has been exemplary. I would recommend the agency and Kim to everyone."

"The individuals at the Radford branch were extremely helpful in helping me get renters insurance. They were quick, easy, and answered all of my questions immediately. Highly recommend them!"

"Great customer service. Kim was awesome!!"

"It's always a pleasure to work with the personalized, professional, and friendly service from Sarah Tilson-Miano and her staff. Thank you!"