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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

april villa

May 24, 2023

5  out of  5 rating by april villa
"This office is the best of the best!! They always take the time to review your policies to make sure that you are getting the best coverage for your personal needs. Kim Owens is such a great addition to this office and I look forward to seeing her each time I go in to pay my monthly bill!!"

Rita Moore

April 28, 2023

5  out of  5 rating by Rita Moore
"I have been a loyal customer of State Farm at Sarah’s office for so many years now they are truly like a friend and family. She and her staff have been there for us through fender benders, fire, personal loans, rentals, home evaluations, savings and safety improvements, credit accounts, retirement and proper coverage on everything. So much more than just auto insurance. She truly invests in the best interest of her customers."

Tim Cochran

April 18, 2023

5  out of  5 rating by Tim Cochran
"We've been working with them for years. Wonderful service alway let's us know about what changes we can make to save a little. Also they are just a call away for any assistance that I need, and help right away!"

Sydney Doty

December 21, 2022

5  out of  5 rating by Sydney Doty
"This office is wonderful. The team is super nice and helpful!"

Wesley Parrish

December 5, 2022

4  out of  5 rating by Wesley Parrish
"Well I honestly believe this is a good insurance company. I just ran into a problem with them over some false information about my license. But I have to say,Sarah Tilson-Miano is great and did everything she could to help. Thanks State Farm."

Timothy Moore

July 8, 2022

5  out of  5 rating by Timothy Moore
"My wife and I have been State Farm customers for over 32 years and have had Sarah Tilson-Miano as our agent since we moved to Virginia in 2008. Sarah's office has been absolutely fantastic in all of our dealings with them. From changing vehicles to adding our son to our auto policies to having to file claims they have been very responsive and helpful."

Charvis Claytor

May 27, 2022

5  out of  5 rating by Charvis Claytor
"I've had only good experiences with State Farm. Kim Owens is great! She is very knowledgeable, thorough, and helpful. I would recommend others taking out a policy with this office."

Madison Hinton

May 18, 2022

5  out of  5 rating by Madison Hinton
"This insurance company goes far and beyond what your expectations could ever be. They have outstanding workers dedicated to their job and helping their clients. I had a fantastic experience with them and am very thankful for all their hard work. Highly recommend!!"

Cindy Melton

April 26, 2022

5  out of  5 rating by Cindy Melton
"I love dealing with this group. They are always professional and helpful. They have met my insurance needs above and beyond what I would have expected. I highly recommend them."

Angie Akers

April 13, 2022

5  out of  5 rating by Angie Akers
"I’ve been with this State Farm location for many years and have always been extremely happy with the people, the office, my policies, and Sarah. She has a wonderful group of employees supporting her and I couldn’t be happier with our dealings."

Moriah Hinton

April 13, 2022

5  out of  5 rating by Moriah Hinton
"A wonderful experience and above and beyond customer service! Kim Owens is amazing at what she does and truly makes you feel a part of the process! She helped me break down everything with insurance, while being out on my own for the first time! Thankful for her and this team!! Highly recommend them!!"

Daniel Duncan

April 12, 2022

5  out of  5 rating by Daniel Duncan
"I called multiple different insurance companies and State Farm was the only one that treated me like a human with respect. Not someone that just needed insurance and Sarah was that person! She was very kind on the phone and explained everything with no hidden fees or any shady things so I’ll give her 5 stars anytime Thanks for your help!!"

Caleb Dickson

April 11, 2022

5  out of  5 rating by Caleb Dickson
"Kim has been great to work with! Helped me figure out what I needed and made the whole process smooth and painless. Love working with her!"

Shirley Wheeler

April 11, 2022

5  out of  5 rating by Shirley Wheeler
"We have no problems with State Farm Insurance. They always take care of our needs. Mu husband Don had the insurance with State Farm since he was 15 years old."

Rhonda Cooper

April 8, 2022

5  out of  5 rating by Rhonda Cooper
"I am in customer Service therefore I recognize amazing service. Sarah and her team are on point. Very informative and truly concerned about the needs of the customer. I would recommend this agency to anyone looking for insurance."

Scarlett Trueheart

April 6, 2022

5  out of  5 rating by Scarlett Trueheart
"Recently purchased insurance with this team. Very pleased with their service."

Barbara Hamon

April 5, 2022

5  out of  5 rating by Barbara Hamon
"The staff are very friendly and helped me that day to get the insurance I needed for renters insurance. I've had auto insurance with them for about 5-6 years,"

Crystal Albert

March 31, 2022

5  out of  5 rating by Crystal Albert
"Kim Owens is wonderful to work with. She is very sweet very prompt in getting back with you and goes out of her way to help you with any questions and problems you may have!"

Melissa Harrell Jackson

March 27, 2022

5  out of  5 rating by Melissa Harrell Jackson
"Professional, knowledgeable, and friendly staff. Great rates and customer service."


March 24, 2022

5  out of  5 rating by Shaggyplattapus
"Best service around! Friendly faces and super helpful staff!"

Rebecca Winemiller

March 23, 2022

5  out of  5 rating by Rebecca Winemiller
"Kim and Sarah are amazing ladies to work with! I would recommend this office and their business to anyone I know. Keep up the great work! 😊"

Debbie Skewes

February 20, 2022

5  out of  5 rating by Debbie Skewes
"I have been insured by State Farm since the day I started driving. I have dealt with many agents and Sara Tilsit Milano is an outstanding agent. Her staff is amazing and is so helpful and friendly. I would highly recommend them."

caleb blake

February 17, 2022

5  out of  5 rating by caleb blake
"Kim and Sarah are best of the best! They make everything so easy and are very friendly and helpful. Would recommend to anybody!"


February 2, 2022

5  out of  5 rating by BOBBY C
"Sarah is so helpful! statefarm is a great insurance company"

Ashley Dennis

September 30, 2021

5  out of  5 rating by Ashley Dennis
"The staff is always polite when I call and quick to take care of what I need done."